Mesopotamia

The challenge of managing without a centralised system

Before Inpulse, Mesopotamia faced major challenges in the daily management of its 80 restaurants. Without a centralised system, stock management and planning were particularly difficult. Teams were losing considerable time with Excel files, forecasts were often approximate, and the risk of losses and waste was high. Communication was fragmented through emails, WhatsApp, and Google Sheets, making it impossible to have a global view of the network.

Gabriel Tataringa explains:

"Without a clear system, stock management and planning were difficult. We wasted time with Excel files. Forecasts were often approximate and the risk of losses and waste was high."

This situation directly impacted their goal to optimise costs while maintaining the quality that built their reputation, and hindered their ambition to expand the network.

A comprehensive solution adopted gradually

Mesopotamia adopted Inpulse methodically, starting with a pilot project in a single location. After training sessions of just one hour, teams quickly mastered the tool. The company carefully listened to field feedback and adjusted processes before rolling out the solution across the entire network within a few months.

The automated forecasting feature proved particularly valuable.

Gabriel emphasises:

"The fact that we can estimate needs more accurately helps us enormously. We order exactly what we need and reduce waste."

Beyond forecasting, centralised inventory management now allows real-time tracking of losses, while the unified ordering system and dashboards provide clear visibility across the entire network.

Remarkably simple adoption

Mirela Runceanu, store manager at Mesopotamia, testifies to the ease of adoption:

"It was very easy to adopt Inpulse because we have everything in one program. Everything we need is there: placing orders, receiving orders, recording everything we lose at the end of the day. It's a huge plus."

Field teams were surprised by the simplicity of use. At headquarters, colleagues appreciated the clear reports and visibility across the entire network.

Mirela confirms:

"We had training at the beginning that took one hour. After that, to be honest with you, we didn't need any extra support because the program is so easy to use. The training alone was more than enough."

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Measurable results and a true partnership

The results achieved exceed initial expectations. In just a few months, Mesopotamia reduced its losses by 20%, a particularly impressive figure for a chain of this size. Field teams save between 3 and 4 hours per week, while store managers save at least 10 hours weekly.

Mirela specifies:

"We are saving a lot of time. Let's say at this point we are saving at least 10 hours per week."

Beyond the tool itself, Gabriel particularly appreciates the quality of the partnership with Inpulse:

"What I value about Inpulse is that it goes beyond being just an application - it's a reliable partner we can count on. The team truly understands our business challenges and delivers practical solutions with remarkable responsiveness. Their flexibility and collaborative approach make all the difference."

A successful digital transformation

The implementation of Inpulse transformed Mesopotamia's view on digitalisation. Gabriel acknowledges:

"This experience taught me that digitalisation isn't a luxury anymore, it's a strategic imperative. Inpulse proved to us how smart data utilisation transforms daily operations into performance and profitability drivers."

For Mirela, her favorite feature remains inventory: "My favorite feature is definitely the inventory because at the end of the month we can see clearly what the losses are. So we can organize everything in such a way that we can optimise everything."

She goes even further in her recommendation: "I highly recommend Inpulse to any restaurant operator looking to regain control of their business. Beyond the clarity it brings to our operations, it's a genuine revolution in how we work every day."

"Yes, absolutely. Because it simplifies teamwork, reduces waste, and gives you a clear picture of your business. It's a tool I would recommend to anyone who wants to grow sustainably. I learned that digitalisation is not a luxury, but a necessity. With Inpulse, we saw that data can make work easier and increase profitability." Gabriel, General Manager Mesopotamia